Privacy Policy

Last Updated: January 2025

San Diego Appliance Pros ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our appliance repair services.

Information We Collect

Personal Information

When you request our services or contact us, we may collect:

• Name and contact information (phone number, email address)
• Service address
• Appliance information and service history
• Payment information
• Communications with our team

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information
• Pages visited and time spent on site
• Referring website

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our appliance repair services
• Schedule and complete service appointments
• Communicate with you about your service requests
• Send service reminders and follow-up communications
• Process payments
• Respond to your inquiries and provide customer support
• Improve our website and user experience
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

• Our technicians who need access to perform services
• Service providers who assist our operations (payment processing, scheduling software)
• Legal authorities when required by law

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications

Cookies

Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies, but some features of our website may not function properly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: